I just can’t take it! Early in my career, I found myself coaching one of my direct reports on how to handle an angry client. Although this happened years ago, I hear similar situations again and again across organizations I work with now. If you find yourself faced with an angry client, coworker, manager or within a personal relationship, here are a few thoughts on how to navigate these situations.
Ask for what you want! Concerned you sound selfish? Think you might appear weak? Doubt that you’ve earned the right? These may be some of the reasons you’ve held back from asking for what you want. Find out why you must overcome these fears and then take note of my tips on how to move forward.
I walked 60 miles! Over 20 years ago I participated in a 60-mile walk. The one thing I did NOT do is the one thing that would’ve made my experience much more successful. Turns out, that one thing is THE one thing I’ve used to create success in all aspects of my personal and professional life. Find out what you might be missing!
The first 31 days of 2024 are over! Ever wish you could have a do-over? Well, you can! Find out why you’re just like your favorite streaming platform!
Want to profoundly shift your intent and create better impact for you and others? Change this one word and uncover the results for yourself. One word can change everything!
Should everyone develop leadership skills? I’m often asked this question – most often when we’re co-creating a learning engagement for an organization or a team. I can certainly understand why they question if it’s worth the investment to offer leadership training to those who aren’t even interested in becoming a formal leader in the future. Possibly you’ve wondered the same. Find out the answer along with the compelling reasons why!
Slammed my car trunk onto my head and had a violent case of the norovirus. Way to kick off 2024! This reminded me of when I spoke at a conference where another speaker shared about her high school days of running and her feeling of “false starts.” If you’re like me and feel as if the new year has been a bit bumpy to start, be sure to watch this video!
My kids learned this at ages 10 and 6. It all began with my son, Ethan, in sixth grade after attending a laser tag birthday party. It was the opportunity I had to share with him what will set him apart now and in the future. And it’s the same thing that will separate YOU as a leader! Discover the trifecta of elite leaders!
Maybe you’re great at promoting and giving accolades to others, especially family and friends that you’re close to, but how about promoting the person you’re closest to – YOU! If you’re like many professionals, you may resist self-promotion for a fear of sounding excessive and off-putting, as if you’re bragging. Find out in this video how to #selfpromote and communicate your value without sounding too braggy!
Gen Z surprises us with their in-person preference! I was shocked to learn that the majority of Gen Z prefer in-person contact. However, there’s a massive disconnect in the workforce between this and what managers experience. Can you guess what it is?Find out in this video where leaders and companies are struggling, and how to resolve it.
It’s not simply about delegating. Visionary thinking is a leadership must – yet, I hear from too many leaders that they’re consistently pulled into the day-to-day, leaving little time for this level of thinking. Based upon a coaching session with a CEO, I share what we discovered to be the true barrier in creating the space needed for high-level visioning. Could the same be holding you back?
Now more than ever, effective communication is the cornerstone to determine individual, team, and overall organizational performance. To be an effective communicator means that you’re able to influence others to make a decision and move in the direction you choose. Discover the three barriers we see most often amongst executives as they attempt to be effective communicators.
Whether it’s to one person or a crowd of thousands, most people have a fear of presenting to others (aka, public speaking). Yet, it’s something we’re required to do at some point, if not on a semi-regular basis. What’s the secret to overcoming this fear? Discover the one, simple strategy you can incorporate before the next time you step out to deliver your presentation.
Stop making this mistake in your communication! Ever have a peer talk over you during a meeting? Or a direct report miss a deadline? Or possibly a senior leader is suddenly short and rude to you? In situations such as these, even the most well-intentioned leaders will make this common mistake. Find out what to avoid and then how to properly approach the communication, so everyone wins!
Where you should upskill. I was curious to see what the session topics were at the conference I spoke at earlier this week. Can you guess what category they fell into? Well, watch this video to find out, but more importantly, to know where to focus your upskilling to accelerate your career!
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